Contact Us
Contact Us
Thank you for visiting RoamRobotttle.
At RoamRobotttle, we are dedicated to providing responsive customer service and ensuring every customer enjoys a smooth shopping experience. If you have any questions regarding our products, your order, shipping status, returns, or any other service-related matter, our support team is ready to assist you.
Please use the contact details below to reach us for product inquiries, order assistance, after-sales service, or business cooperation.
Email Support
Customer Support Email
Response Time
We carefully review every customer inquiry and aim to reply within 1–2 business days (24–48 hours).
To help us locate your order more quickly, please include your Order Number in the subject line or message whenever possible.
Telephone Support
Phone
+1 (629) 356-3769
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Please note that your telephone provider may apply standard calling or mobile network charges.
About RoamRobotttle
RoamRobotttle is committed to offering carefully selected products that help improve the daily lives of pets and their owners. Our goal is to provide dependable products, honest customer service, secure online shopping, and a positive purchasing experience from start to finish.
Business Address
Room 706, Ho King Commercial Centre
2-16 Fa Yuen Street
Mong Kok, Kowloon
Hong Kong
Returns & Return Authorization
Please do not send any products back without first contacting our Customer Support Team.
Before returning an item, please submit your return request by emailing:
After reviewing your request, our team will provide return authorization along with detailed return instructions.
Return Address
Room 706, Ho King Commercial Centre
2-16 Fa Yuen Street
Mong Kok, Kowloon
Hong Kong
Need Assistance?
If you have any questions about your order, delivery, products, returns, or any other service, please feel free to contact us. Our team is committed to providing timely, professional, and friendly support.
Thank you for choosing RoamRobotttle. We sincerely appreciate your trust and look forward to serving you with reliable products and exceptional customer care.