Terms of Use

Terms of Service

Effective Date: June 2026

Welcome to RoamRobotttle.

These Terms of Service ("Terms") govern your access to and use of the RoamRobotttle website, products, and related services. By visiting our website, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with any provision of these Terms, please discontinue use of our website and services immediately.

These Terms should be read together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies published on our website.

1. Customer Information

Customers agree to provide accurate, complete, and up-to-date information whenever using our website or placing an order.

This includes, but is not limited to:

  • Full name
  • Contact information
  • Billing details
  • Shipping address
  • Payment information

Customers are responsible for updating their information whenever changes occur to help ensure successful order processing and customer communication.

2. Privacy Protection

RoamRobotttle values the privacy of every customer.

The collection, storage, processing, and protection of personal information are described in detail in our Privacy Policy.

By accessing our website, communicating with Customer Support, or purchasing products, you consent to our handling of personal information in accordance with our Privacy Policy.

3. Intellectual Property

All content available on the RoamRobotttle website, including but not limited to:

  • Product photographs
  • Product descriptions
  • Logos
  • Website design
  • Graphics
  • Source code
  • Digital content

is protected by applicable intellectual property laws.

Customers are granted a limited, non-transferable license to access and use our website solely for personal and non-commercial shopping purposes.

Without prior written permission, users may not:

  • Copy or reproduce website content
  • Republish or redistribute materials
  • Duplicate website layouts or designs
  • Upload malicious software or viruses
  • Use automated software to collect website data
  • Interfere with the normal operation of the website

RoamRobotttle reserves the right to suspend accounts, restrict access, or take appropriate action against users who violate these Terms.

4. User Content

Customers may voluntarily submit reviews, comments, photographs, or other content through our website.

By submitting content, you represent and warrant that:

  • You own the content or have authorization to use it.
  • The content does not infringe the rights of any third party.
  • The information is truthful and not misleading.

Users may not submit content that is unlawful, fraudulent, defamatory, offensive, or otherwise infringes intellectual property rights.

By providing such content, you grant RoamRobotttle a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, display, and distribute the submitted materials for business, promotional, or marketing purposes.

5. Third-Party Websites

Our website may contain links to third-party websites or online services for your convenience.

These websites operate independently and are not controlled by RoamRobotttle.

Accordingly, we are not responsible for:

  • Third-party website content
  • Privacy practices
  • Products or services offered by external providers
  • Advertisements displayed on third-party platforms

Accessing external websites is entirely at your own discretion and risk.

6. Website Disclaimer

To the maximum extent permitted by applicable law, all products, services, and website content are provided on an "as available" and "as is" basis.

RoamRobotttle does not warrant that:

  • The website will always be uninterrupted.
  • Technical errors will never occur.
  • Website content will always be completely accurate or free of omissions.

Except where prohibited by law, all implied warranties, including merchantability and fitness for a particular purpose, are expressly disclaimed.

7. Limitation of Liability

By using our website, you acknowledge that your use of the services is at your own risk.

To the fullest extent permitted by applicable law, RoamRobotttle and its employees, affiliates, service providers, and representatives shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

  • Website interruptions
  • Product use
  • Technical failures
  • Data transmission issues
  • Third-party service interruptions
  • Unauthorized access to systems

Any claim arising from the use of this website must be initiated within one (1) year after the event giving rise to the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless RoamRobotttle from any claims, liabilities, damages, losses, costs, or legal expenses arising from:

  • Violation of these Terms
  • Misuse of our website
  • Fraudulent conduct
  • Violation of applicable laws
  • Infringement of third-party rights

9. Electronic Communications

By accessing our website or contacting Customer Support, you consent to receive communications electronically.

Electronic communications may include:

  • Emails
  • Order confirmations
  • Service notifications
  • Policy updates

These communications satisfy any legal requirement that such notices be provided in writing.

10. Copyright Complaints

RoamRobotttle respects intellectual property rights.

If you believe copyrighted material has been used on our website without authorization, please contact us and provide:

  • Your electronic or physical signature
  • Identification of the copyrighted work
  • The webpage where the material appears
  • Your contact information
  • A statement confirming your good-faith belief that the use is unauthorized

11. Force Majeure

RoamRobotttle shall not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such events may include:

  • Natural disasters
  • Government actions
  • Public health emergencies
  • Labor disputes
  • Severe weather
  • Transportation disruptions
  • Supply chain interruptions

12. Transfer of Risk

Responsibility for products transfers according to the applicable shipping arrangements once the shipment has been delivered to the designated shipping carrier.

Customers acknowledge that delivery services are provided by independent third-party logistics providers.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.

Any dispute relating to these Terms, website use, or purchases shall be subject to the jurisdiction of the competent courts of Hong Kong.

14. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

Customers may not assign or transfer their rights or obligations under these Terms without our prior written consent.

RoamRobotttle reserves the right to assign these Terms where necessary in connection with business operations.

15. Entire Agreement

These Terms constitute the complete agreement between you and RoamRobotttle regarding your use of the website and supersede all prior oral or written agreements relating to the same subject matter.

16. Contact Information

If you have any questions regarding these Terms of Service, our website, or your order, please contact us.

Brand Name

RoamRobotttle

Corporate Entity

Hong Kong Chengtong International Trading Co., Limited

Support Email

support@roamrobotttle.com

Customer Service Phone

+1 (629) 356-3769

Business Address

Room 706, Ho King Commercial Centre
2-16 Fa Yuen Street
Mong Kok, Kowloon
Hong Kong

Return Address

Room 706, Ho King Commercial Centre
2-16 Fa Yuen Street
Mong Kok, Kowloon
Hong Kong

Thank you for choosing RoamRobotttle. We appreciate your trust and are committed to providing a secure, transparent, and dependable online shopping experience.